The Moolchand Challenge

Accredited by JCI, Moolchand is proud to be among the world’s leading hospitals. Over the last 9 years, we have passed every test 3 times in a row. Only 8 hospitals in India have obtained this global gold standard multiple times for clinical excellence, innovation, safety and quality leadership. That’s why you can always count on us to consistently deliver extraordinary quality of care.

Moolchand is the first multispecialty hospital in North India to receive this accreditation. Primarily focusing on patient care, safety, continuous quality improvement and innovation, NABH (accredited by ISQua, International Society for Quality in Health Care) has been set up to bring the world's best healthcare quality standards to India. This accreditation is testimony to the fact that Moolchand Care Pathways are protocol driven, reflect global practices and ensure that patients consistently receive quality care. (Effective 19th March 2007)

Moolchand is the first hospital in India (along with 3 others) to receive NABH for its Blood Bank. This accreditation is testimony to the fact that Moolchand Blood Bank can be counted for providing the highest quality and safety to our customers. (Effective 28th January 2009)

Moolchand Diagnostics is accredited by NABL, India’s leading accreditation body for pathology services. This demonstrates Moolchand Diagnostics’ position as a premier provider of pathology services. With a team of highly experienced and efficient staff, we provide services strictly adhering to international quality standards. Our well-organized sample management practices and state-of-the-art automated equipment ensure that our patients receive quick and accurate results. (Effective 08th July 2010)

Moolchand has received the IMC Ramkrishna Bajaj National Quality Award for Outstanding Achievements in the Healthcare category.Started in 1996, these awards are conferred on organizations that have adapted and promoted various quality initiatives on a sustained basis. The award is modeled on the Malcolm Baldrige National Quality Award (USA) and is one of the most prestigious quality awards in India. This award gives recognition to institutions that demonstrate outstanding customer orientation and quality management systems. (Valid 2009)

Moolchand has received this certification for ensuring compliance across multiple criteria including improved patient satisfaction, effective Quality Management System, efficient management of processes and continuous system improvement. (Effective 24th January 2010)

Moolchand is the first hospital in the world to receive this certification for development and maintenance of an effective and efficient organization. Formulated by British Standards India, this recognition highlights Moolchand’s best in-class performance on a scoring level based on eight management principles of ISO 9001 and performance maturity. (Effective 4th June 2007)

Moolchand is the second hospital in the world to receive this certification for dealing with patient information security. This recognition highlights Moolchand’s commitment to protecting our patients’ medical and personal information and providing complete confidentiality in all aspects of patient care. (Effective 13th September 2007)

Moolchand has received the Rajiv Gandhi National Quality Commendation Certificate in the Healthcare category. We are India’s first multi-specialty hospital to receive this award. The award was instituted by the Bureau of Indian Standards (BIS) to recognize and encourage Indian manufacturing and service sector organizations to strive for excellence. (Valid 2009)

Moolchand has received the CII-EXIM Bank Commendation Certificate for Strong Commitment to Excel in the Healthcare category. This award is jointly instituted by Confederation of Indian Industry (CII) and Export Import Bank of India (EXIM). The award is modeled on the European Forum for Quality Management (EFQM). (Valid 2010)

Moolchand has received the International Asia Pacific Quality Award for Quest for Excellence in the Healthcare category. Started in 1985, this award is given to organizations that are recognized for quality and continuous improvement of goods, services and quality of life in the Asia Pacific Region. (Valid 2010)

Moolchand has received the Century International Quality ERA Award in the Gold category. Started in 1984, the award is given to organizations that are recognized as drivers of innovation by following the path of continuous improvement. The award is modeled on Business Initiatives Directions (BID). (Valid 2011)

We are Agra’s first and only fully accredited NABH hospital. National Accreditation Board for Hospitals and Healthcare Providers (NABH) accreditation represents our commitment to create a culture of quality, patient safety, efficiency and accountability towards patient care. It also defines establishment of protocols and policies as per national/international standards for patient care, medication management, consent process, patient safety, clinical outcomes, medical records, infection control and staffing.